Site Policies
Privacy Policy
The Quiet Room Press is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and how we keep it safe.
What information we collect
We may collect your name and email address if you sign up for our mailing list or contact us directly by email. We do not collect payment information, and no transactions are processed through this website.
How we use your information
Your information is used only to send you updates about new titles, news, and submission openings from The Quiet Room Press. We will never sell, rent, or share your personal information with third parties.
Mailing list
If you subscribe to our mailing list, you can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by emailing us directly at hello@quietroompress.nz.
Third-party platforms
Our titles are sold through third-party platforms, including Amazon, Kindle, Kobo, Apple Books, and others. When you purchase through these platforms, their own privacy policies apply. We encourage you to review the privacy policy of any platform you use.
Cookies
This website may use cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.
Contact
If you have any questions about how we handle your personal information, please contact us at hello@quietroompress.nz.
Shipping Policy
The Quiet Room Press does not sell or ship physical books directly. All paperback copies of our titles are sold and fulfilled through Amazon.
Paperback orders
When you purchase a paperback through Amazon, your order is subject to Amazon's shipping rates, delivery timeframes, and fulfilment policies. For questions about a physical order, including delivery times, tracking, or a missing parcel — please contact Amazon directly through your account.
eBook orders
eBooks are delivered instantly through the platform you purchase from (Kindle, Kobo, Apple Books, and others). No shipping applies to digital titles.
International orders
International availability of our paperback titles depends on Amazon's shipping options in your region. Please check availability at the time of purchase.
Refund Policy
Because our titles are sold through third-party retailers rather than directly through this website, refunds and returns are handled by the platform where you made your purchase.
eBooks
eBooks are non-refundable once downloaded. This is consistent with the policies of all major digital platforms, including Kindle, Kobo, and Apple Books. If you experience a technical issue with a digital purchase, please contact the platform directly.
Paperback copies
If you purchased a paperback copy through Amazon and have an issue with your order, including a damaged, defective, or incorrect item, please contact Amazon through your account to request a refund or replacement. The Quiet Room Press does not process refunds for orders placed through third-party retailers.
Questions
If you have a question about a purchase or are unsure where to direct your query, you're welcome to contact us at hello@quietroompress.nz, and we'll do our best to point you in the right direction.
